Introducing R E O I For a few years now, we’ve been talking about ROI and how it can be difficult for small business to really calculate the impact of social media directly. I believe we are looking at it from the wrong perspective, Social Media is not a separate entity. Not a stand-alone. For so […]
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Facebook external desktop notifications pops up a quick little window most people don’t see. You start getting notifications even after you have left Facebook! Here’s how you turn it off.
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The depth and the brilliance of this slideshare will whet your appetite- can’t wait for the new book! Stan Phelps has done it again! I’m looking forward to getting to talk about this Blue Goldfish on BBPTV with him in early 2016!! Blue Goldfish – Using Technology, Data and Analytics to Drive Both Profits and Prophets
Stan Phelps is Coloring Another Goldfish!! Read More »
3 Top Requirements for Successful Brand Positioning 1 Define Your Differentiators Precisely 2 Use Consistent Voice, Messaging and Interaction 3 Be a Real Person In today’s world where every little company can compete in the global marketplace, brand positioning has gone beyond smart marketing and become a marketing essential. Your digital presence must immediately define
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Happy New Year 2015 from TROOL Social Media Our best wishes to you for a joyous and prosperous 2015 Our hope for you in 2015: All your goals come to fruition All your family is safe, well and filled with joy Our plan for 2015 Our hearts are filled with possibilities; our minds are filled with
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Snake Oil ♦ New Transmission I don’t know what upsets me more: the jerks who are presenting as experts and ripping people off, or the fact that these jerks are making it difficult for my business. Every time someone rips off a client, it creates a justified wariness in the marketplace. How do you show
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Canada’s Anti-Spam Legislation New Canadian Anti-Spam Laws Effective: July 1 2014 Provided by TROOL Social Media for Information purposes ONLY. I have added the most important basic requirements and exemptions here. Please read the CASL info from the Canadian Gov’t to get the complete laws. 3 Requirements from the Electronic Commerce Protection Regulations (CRTC) Consent
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Top Tips for Every Day from Top Digital Experts What are your top tips for managing you day online? I have my top 3 and I’m sure you have yours. I am always happy to learn better, quicker or more efficient means of managing my work day. I thought it would be interesting to ask
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Customer Service Excellence in 2013 updated from original Jul 17 2011 I answered a question on Quora quite a while ago; re definition of ’World Class Customer Service’. I need to expand my answer as I feel Social Media, the business of being Social, is a very relevant part of today’s Customer Service. All business is Social I believe
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Restaurant Social Media Marketing Program Offered by Social … Social media management firm Maximize Social Media LLC announced its restaurant marketing program today, providing needed support to restaurants in …See all stories on this topic Quick Communications Tips for Small Nonprofits I also like 12 Things You Didn't Know Facebook Could Do, by Paul Boutin.
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